Qualifications and academic training

• PhD candidate in design from the Faculdade de Arquitetura, Universidade de Lisboa
• Degree in Film and Audiovisual, ESCAC
• Specialization in Interaction Design and Usability, UOC

Activity and / or professional career

Lourenço has been working on digital products and services for almost 10 years, as a producer, designer and researcher, both in an agency and in a start-up. In the MANGO team he began his journey as UX Designer and later launched the Design Research Lab for digital and omnichannel projects. He's currently responsible for all consumer knowledge at Mango, as Head of Research within the Customer Experience team.